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Errors

  • SoftSlate Commerce is unable to load settings from the database. Check the database connection settings in hibernate.properties. To reinstall follow the directions below to unlock the installer. org.hibernate.exception.GenericJDBCException: Cannot open connection

Installer Locked

The installer program for this application has been locked. If you are an administrator, you can unlock the installer by editing the WEB-INF/classes/appSettings.properties file located under the SoftSlate Commerce installation directory. Look for the line beginning "lockInstaller", and delete that line.